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- Eligibility: To be eligible for a return, items must be in new, unused condition with all original packaging and tags intact.
- Timeframe: Returns must be initiated within 30 days of the delivery date.
- Process: Contact customer service at firstname.lastname@example.org to initiate a return. Customers are responsible for return shipping costs.
- Refunds: Refunds will be issued to the original payment method once the returned item(s) have been received and inspected.
- Exceptions: Some items may be final sale and not eligible for return, such as clearance or personalized items.
- Damaged or Defective Items: If an item is received damaged or defective, customers should contact customer service within 5 days of delivery for a replacement or refund.
- Changes to Policy: Store.riannascipio.com reserves the right to modify this return policy at any time.